Shipping Policy:
All of our orders are shipped via the United States Postal Service.
We ship within the continental USA including Hawaii, Alaska, Puerto Rico and Canada shipping starts at $5.95.
Sorry no C.O.D's.
All orders will have delivery confirmation from the United States Post Office.
Delivery times within the US vary between 2-7 business days via United Postal Service depending on your location.
Return Policy:
Please send all returns to:
DoorRemotes/Returns
34691 North Wilson Road
Ingleside, Illinois 60041
When returning items, please enclose a reason for the return and your order number. We cannot process a return unless we have your order number included with the
return. Please return all items in original package when possible.
Do not send items back by UPS, DHL, or FedEx at our expense or the shipping charges will not be covered by us.
A return RGA label will be sent to you from us if the item is defective or if the order we sent to you is wrong.
Note: If you ordered wrong then shipping is at your expense.
Warranty Policy:
All our products carry a 1-year warranty from the manufacturer. You may exchange or return products within 90 days after purchase less shipping and handling. No
refunds after 90 days. All returned items must returned in the original condition. Any item not sold by us and returned to us will not receive an item credit, but will be
disposed of. Do not try send items switched by you back to us for a credit, this is fraud, all products have date codes visible and hidden.
Special Order Items Are Not Returnable.
To return an item please see refer to the shipping and return policies above.
Privacy Policy:
DoorRemotesOnline states that all individuals identifiable information is kept confidential. We do not sell or disclose any personal information about our web site users.
Information from web site users provided to us at the time of registration is not distributed to any third party users.
All personal information collected by DoorRemotesOnline (including credit card information is kept isecure).
Personal information, such as names and email, are used primarily to link individual accounts.
When you have any questions about our policy or any of our services and products, please send your comments to info@DoorRemotesOnline.com.
If you have any questions about our services or how we can help you, please contact us today!
Address:
DoorRemotesOnline
34691 North Wilson Road
Ingleside, Illinois 60041
Phone: 1-847-546-6600
Email: info@DoorRemotesOnline.com
Remotes Ship In 24 Hours! Our Online Store Is Open 24 Hours A Day 7 Days A Week.
Our main office hours are Monday thru Friday from 8:00am to 5:00pm central time. Questions please call us at 1-847-546-8200 (during main office hours for direct assistance). You can always email us or leave a message if calling after hours.
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Genie®, is a registered trademark of Overhead Door Corporation. Wayne-Dalton®, Craftsman® are registered trademarks. Chamberlain®, LiftMaster®, and Clicker®, are is a registered trademarks of the Chamberlain Group.
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Remotes Ship In 24 Hours! Our Online Store Is Open 24 Hours A Day 7 Days A Week!
Our main office hours are Monday thru Friday from 8:00am to 5:00pm central time. Questions please call us at 1-847-546-8200 (during main office hours for direct assistance). You can always email us or leave a message if calling after hours.
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